Insurance claims · Chicago

An auto body shop that works with your insurance

Your insurance company can't force you to use their shop. Bring us the claim number and we'll handle the adjuster, the estimate, the supplements and the paperwork — you pay your deductible and pick up your car.

Google reviews

Read what Chicago drivers say

I-CAR & ASE

Certified technicians

All insurers

Claims handled in-house

Since 1952

Family-run in Chicago

Carriers

We bill every major insurer.

  • State Farm
  • GEICO
  • Progressive
  • Allstate
  • Liberty Mutual
  • USAA
  • Farmers
  • Nationwide
  • American Family
  • Travelers

Not listed? We still handle it — call and we'll confirm in a minute.

The claims process

From the call to your keys back.

  1. 01

    Call us or send photos

    Tell us what happened. If the car isn't drivable we'll arrange towing to the shop.

  2. 02

    We write the estimate

    A full damage assessment with photos, written up in the format your carrier expects.

  3. 03

    We deal with the adjuster

    We submit the estimate, negotiate the repair plan and get the approval — you don't chase anyone.

  4. 04

    Repair and supplements

    If hidden damage shows up, we document it and get the supplement approved before continuing.

  5. 05

    Pick up your car

    Final inspection, wash, and the insurer settles with us. You pay your deductible only.

Your rights in Illinois

You choose the shop. Not your insurer.

Steering is not binding

An insurer may suggest a preferred shop, but Illinois drivers are free to have the repair done wherever they like.

One estimate is usually enough

You generally don't need to collect multiple quotes. We provide whatever documentation the carrier asks for.

The repair is guaranteed by us

Our workmanship guarantee comes from the shop that did the work, not from the insurance company.

Filing a claim this week?

Send photos and your claim number and we'll start the estimate today.

Also covered

Rental, towing and hidden damage.

Rental coordination

If your policy includes a rental, we arrange it so you're not without a car while the repair runs.

Towing to the shop

Not drivable after the crash? We can get the car to Northwest Highway for you.

Supplements handled

Hidden damage is documented, submitted and approved before we carry on — no surprise bills.

What customers say

Claims handled, cars returned.

“Having been a loyal customer for over ten years, I wanted to express my appreciation for the excellent service I continue to receive. Jorge is consistently professional and very easy to work with. I have always felt confident bringing my BMW 7 Series and Mercedes S-Class to him.”
Andrei Tomescu · Google review
“I have never met a more professional, attentive and caring team. Javier worked on my car and made sure it was in perfect condition before I left. He explained what was happening with my car so I felt confident in his work. 10/10 would recommend!”
Xitlalli Victor · Google review
“Great service! I always take my car for repairs to Jorge. He is super knowledgeable and has fair prices. I highly recommend this place.”
Sathia Elias · Google review

Insurance questions

What Chicago drivers ask us

Just been in a crash? Here's what to do first.

Start your claim with us.

Bring the claim number, or just the photos. We'll take it from there.

Hours
Mon–Fri 8AM–5PM

Where we work

Northwest Highway, minutes from O'Hare.

Drivers come to us from across Chicago's northwest side and the near suburbs.

C & A Auto Body Shop

5349 N Northwest Hwy, Chicago, IL 60630

(773) 775-6163

shop@candaautobody.com

Mon–Fri 8AM–5PM · Sat–Sun closed

Areas we serve

Call