Choosing a shop

What to expect from an estimate at C & A Auto Body Shop

4 min read · 2026-09-12

Step one: send photos or stop by

Most estimates start with photos. Take two or three clear shots of the damage — one close, one from a few feet back — and send them through our online estimate form with your name and number. If you'd rather talk it through, call (773) 775-6163 or stop by 5349 N Northwest Hwy any weekday between 8 and 5.

For anything more than cosmetic damage — a car that drove in after a collision, panel gaps that changed, warning lights after a hit — bring the car in. Some things can't be judged from a photo, and we'll tell you honestly when that's the case.

Step two: a written estimate, the same business day

A technician looks at the photos or the car and writes up an itemised estimate: what needs repairing, what needs replacing, and what the work involves. You'll hear back the same business day. The estimate is free, in writing, and carries no obligation — you can take it home, think about it, or take it to your insurance company.

If teardown later reveals hidden damage, we call you before anything changes. The number you approve is the number you pay unless you've approved more.

Step three: booking the work

If you decide to go ahead, we schedule the repair and order any parts up front so your car spends its shop time being repaired, not waiting. Insurance job? We take it from there with your carrier — paperwork, photos and supplements included. You drop the car off; we handle the rest.

Need a tow to get here, or a rental while it's in? We coordinate both. One phone call covers the whole thing.

What we ask of you

Just the photos or the car, and a way to reach you. No commitment, no deposit for the estimate, no pressure to book. We've been on Northwest Highway since 1952 — the estimate is free because we'd rather earn the job than charge for the question.

Want a technician to look at yours?

Send two photos and we'll tell you what it takes to fix — free, and back to you the same business day.

Related service

Request a free estimate

What customers say

Chicago drivers who keep coming back.

“Having been a loyal customer for over ten years, I wanted to express my appreciation for the excellent service I continue to receive. Jorge is consistently professional and very easy to work with. I have always felt confident bringing my BMW 7 Series and Mercedes S-Class to him.”
Andrei Tomescu · Google review
“I have never met a more professional, attentive and caring team. Javier worked on my car and made sure it was in perfect condition before I left. He explained what was happening with my car so I felt confident in his work. 10/10 would recommend!”
Xitlalli Victor · Google review
“Great service! I always take my car for repairs to Jorge. He is super knowledgeable and has fair prices. I highly recommend this place.”
Sathia Elias · Google review

Two photos is all it takes to get started.

Free, written, and back to you the same business day. Serving Chicago and the northwest suburbs from Northwest Highway.

Hours
Mon–Fri 8AM–5PM

Where we work

Northwest Highway, minutes from O'Hare.

Drivers come to us from across Chicago's northwest side and the near suburbs.

C & A Auto Body Shop

5349 N Northwest Hwy, Chicago, IL 60630

(773) 775-6163

shop@candaautobody.com

Mon–Fri 8AM–5PM · Sat–Sun closed

Areas we serve

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